ALMA's CV
ALMA CONCILLADO RAMOS
Administration & Operations | HR Administration | Payroll | Accounts
Profile summary
Experienced Administration and Operations professional with 17 years of expertise shaping administrative, HR administration, payroll, and financial outcomes across the UAE and Philippines. Known for cross-functional stakeholder coordination, multi-branch operational oversight, and workforce management. Committed to maintaining regulatory compliance, financial accuracy, and continuous service continuity within regulated environments.
Career highlights
Branch Operations Administration: Managed daily administrative, human resources, accounts, purchasing, and operational activities across three restaurant branches supporting 200 employees.
Shift Supervision and Roster Coordination: Supervised task allocation and work progress for over 100 multinational employees per shift, maintaining departmental quality and adherence to procedures.
Local Government Finance and Payroll: Directed cash collections, payroll processing, banking transactions, and tax compliance for the local government unit while processing salary computations and 13th-month pay.
Key skills
Professional experience
Reports directly to senior management while directing daily administrative, human resources, accounts, purchasing, and operational activities across multiple restaurant locations. Steered cross-functional coordination between management, finance, purchasing, suppliers, and staff to maintain workflow integrity, secure confidential records, and process financial and human resources documents.
- Handled human resources administration encompassing employee onboarding, visa processing, documentation, attendance tracking, and compliance with UAE Labour Law for the workforce.
- Maintained financial records, expenditure tracking, accounts payable, supplier payments, petty cash management, and financial reporting.
- Executed procurement workflows through purchase documentation, supplier coordination, inventory monitoring, and invoice verification.
- Compiled detailed human resources, payroll, financial, and administrative reports using Microsoft Excel and enterprise systems.
Shaped daily operational workflows within a regulated catering environment, steering administrative procedures and directing multicultural staff deployment across multiple shifts.
- Supervised task allocation and work progress for 100 multinational employees per shift, maintaining departmental quality and adherence to procedures.
- Coordinated staff deployment, attendance monitoring, and vacation scheduling while handling employee information confidentially.
- Received multiple recognition awards for accountability, safety, and secure operations.
Steered local government unit financial operations encompassing cash collections, payroll processing, banking transactions, and tax compliance. Directed administrative coordination across external banks, suppliers, and government agencies.
- Managed petty cash reconciliations and maintained financial records alongside supporting documentation.
- Processed salary computations and 13th month pay while preparing value-added tax computations for filing requirements.
- Supported budgeting, purchasing, financial reporting, and audit requirements while acting as Office Clerk before promotion.
Managed daily office administration, records management, and document control within the local government unit. Maintained confidential files, organized filing systems, and handled official correspondence and public inquiries.
- Performed document processing and records management to support daily operations.
- Prepared official correspondence and reports while responding to public inquiries.
Education
Business Office Management
- Graduated 2013
Languages
English · Fluent
Filipino · Native